Terms of Use
Last updated October 6, 2026
These terms cover your use of Valor Tools at valor-reforged-tools.com (the "Tools": the Battle Simulator, or "Sim", the Battle Planner, or "Planner", the Dashboard, the Guild tab, and the Valor Tools app), operated by Quark Games, LLC. By creating an account or using the Tools you agree to these terms.
What the Tools are
The Tools are planning tools for Valor players. The Sim, the Planner and the Guild tab are free; some features are sold (see Purchases). The Dashboard shows your own game data, read from Valor through the game account you link (it can only read: it can't send troops, build or trade). The Sim uses the same combat formulas as the live game servers; the Planner works out when to send armies so they land at a chosen time, using the same travel-time formulas. Results are still estimates: things like support armies, random loyalty drops, your device's clock, network delays, world settings you enter and future game updates can make real battles and landings come out differently. The Tools are provided "as is", without warranties of any kind. We aren't responsible for in-game losses or decisions made using them.
Your account
- You must be 13 or older. To buy anything you must be 18 or older, or have a parent or guardian's permission to make the purchase.
- Keep your password private. You're responsible for activity on your account.
- One person per account. Don't share accounts or create them in bulk.
Acceptable use
Don't try to break, overload, scrape or get around the security of the Tools, and don't use them or share links to harass other players. We may suspend or delete accounts that do.
Guilds
A guild's leader runs it: they choose who can join (and can remove players), who its officers are, and what its Discord server shows. What you add to a guild (claims, scout reports, announcements) is visible to its members and may be posted to its Discord server. Claims are an agreement between players in your guild; they don't affect the game. Don't post other people's personal information, or anything you don't have the right to share, in announcements or notes.
Purchases
What's sold. The World pass for one game world; two add-ons for one world, Battle reports and Incoming Intel; day passes, kept on your account until you start one on a world (one at a time, or 3 or 5 together for less); single pulls, bought 5 or more at a time (the more you buy, the less each); monthly plans for every world on your account (below); the Guild Pass for one guild and guild seats; and Valor Gold for your Valor account (below). The Store describes each one before you buy. Everything except a monthly plan is a one-time purchase: it doesn't renew and you're never charged for it again. A monthly plan renews every month until you cancel it.
- How long it lasts. The World pass or an add-on lasts on its world until that world closes in the game. Day passes stay on your account until you start one, on any of your open worlds; a day pass you start gives that world hourly pulls for a day (24 pulls), from the world's next pull (started while one is running there, it adds another day). Single pulls stay on your account until you use them, on any world. A Guild Pass lasts for that guild's world. Guild seats are the guild's to give while its world is open.
- Prices are in US dollars and shown before you pay. Sales tax is added at checkout where we're required to collect it. Add-ons you already have on a world aren't charged again.
- Payment is handled by Stripe. We never see or store your card number. Stripe's own terms also apply to the payment.
- What you get is a limited, personal right to use those features of the Tools, tied to your Valor Tools account (unlinking or changing the game account you link doesn't remove them). Purchases have no cash value, aren't game items (Valor Gold is the exception: below), and can't be transferred, resold or exchanged (a gift is the one way to buy for someone else; it belongs to them once it's delivered).
- Delivery. What you buy is added to your account as soon as the payment goes through (Valor Gold is added by our team: below). If something in an order can't be added any more (for example you got it another way before the payment finished, or the world closed), we refund that part at once.
Monthly plans. A monthly plan covers every game world on your Valor account (the one linked to your Valor Tools account), including worlds you join while it runs. The monthly plan gives each of them the World pass; the monthly plan with add-ons also gives each of them Battle reports and Incoming Intel. The Store shows the price of each before you buy.
- It renews automatically. By buying a plan you authorize us, through Stripe, to charge the card you paid with the plan's monthly price (plus any tax) every month, on the same day of the month you bought it, until you cancel. Each renewal is listed in Account › Purchases, and we email you a receipt.
- Cancel any time, online. Cancel in Account › Purchases (or write to support@quarkgames.com). It stops the next renewal; you keep the plan until the end of the month you've already paid for, and then it ends. You can undo a cancel until then.
- Switching. You can switch between the two plans in Account › Purchases. Switching up is charged at once for the rest of the current month (the difference, in proportion to the time left); switching down takes effect at once and the unused difference is credited against your next renewal.
- If a renewal payment fails, Stripe tries the card again over the following days and we let you know. You keep the plan until the end of the month already paid for; update your card in Account › Purchases, or the plan ends.
- Price changes. We'll only change a plan's price for you with notice before the renewal it applies to (by an alert and email), so you can cancel first. A price change never applies to a month you've already paid for.
- Refunds. A plan's first payment can be refunded for a change of mind within 14 days, under the rule below; that refund ends the plan at once. Renewals aren't refunded for a change of mind: cancelling stops the next one. The "always refunded" cases below apply to every payment.
Refunds. Ask from Account › Purchases or at support@quarkgames.com. A refund goes back to the card or account you paid with; your bank may take a few days to show it. A full refund takes back what the order added.
- Changed your mind: within 14 days of buying, for unused single pulls and day passes not started yet, the World pass or an add-on, a monthly plan's first payment (which ends the plan), a Guild Pass, and guild seats not yet given out. One change-of-mind refund per account every 90 days.
- Final: a day pass once it has been started (including one started with the purchase), a gift once it has been delivered, and a monthly plan's renewals (cancel to stop the next one).
- Always refunded: if you were charged twice or the wrong amount, if you paid and what you bought wasn't added, if your data wasn't delivered for 72 hours or more because of a problem on our side, for pulls that failed, for a gift that went to the wrong player because of our lookup, and for guild seats still in the pool when the world closed.
- Worlds closing: the World pass and add-ons end when their world closes on its announced schedule; that isn't a reason for a refund. If a world closes early without notice, we refund what was bought for that world in the 7 days before it closed.
- We may also refund anything else at our discretion. Nothing here limits rights you have under the law where you live.
Starting right away. Purchases start as soon as you pay. Where the law gives you a right to cancel a purchase of digital content or services within a set time (for example in the EU and the UK), by paying you ask us to start at once and you acknowledge that you lose that right once the purchase has started, except as the refund terms above allow.
Chargebacks. Please ask us for a refund before disputing a charge with your bank. If a charge is disputed, what it bought is taken back (for a monthly plan, the plan ends and won't renew) and your account can't make purchases until we've reviewed it.
Valor Gold. Valor Gold bought here is the game's own gold, for the Valor account linked to your Valor Tools account when you pay, or, as a gift, for the Valor account another player has linked to theirs. You can buy it for yourself only while a Valor account is linked; we use that account's email to find it in the game. Bonus gold on larger orders is shown before you pay and is part of the order.
- Delivery. Our team adds the gold to that Valor account by hand after the payment goes through, so it isn't instant. You get an alert (and Account › Purchases shows it) when it's been added. If we can't add it, we refund the order in full.
- Once it's added it's gold in the game like gold bought there: it has no cash value outside the game and can't be moved to another account or exchanged.
- Refunds. A change-of-mind refund (within 14 days, as above) is possible only while the gold hasn't been added yet. Once it's added, it's final. If a payment for gold that was already added is refunded or disputed, we may remove that gold from the Valor account.
- Gifts. To send gold as a gift you enter the other player's in-game name; it goes only to a player who has a Valor Tools account with that Valor account linked, and we check that before you pay. We never show you their email. When it's added they get an alert with your note and your name, unless you chose not to show it (our team still sees who bought it). Once a gift is added it's theirs, and final, as above. The refund rules are yours as the buyer.
Sales. From time to time we take a percent off some or all of what's sold, for a stated time. The sale price is the price shown before you pay; it doesn't change what anyone paid before or after the sale, and a checkout opened during a sale keeps its price. Monthly plans aren't part of sales.
Price and feature changes. We may change prices or what's sold at any time; it doesn't change what you've already bought. A monthly plan's price changes for you only with notice before a renewal, as above.
Changes and availability
We may change the Tools, limit access or stop offering them, and we may update these terms. If we stop offering a feature you paid for before it would have ended, we'll refund a fair share of what you paid for it. The Tools read game data from Valor; if the game changes or is unavailable, some features may stop working for a time. Continuing to use the Tools after a change to these terms means you accept the new terms; if a change affects purchases, it applies to purchases made after it.
The Valor Tools bot on Discord
Using the bot is also covered by the Valor Tools Bot Terms of Service.