Privacy Notice

Last updated October 6, 2026

Valor Tools at valor-reforged-tools.com (the "Tools": the Battle Simulator, or "Sim", the Battle Planner, or "Planner", the Dashboard and the Guild tab, together with the Valor Tools app) is operated by Quark Games, LLC ("we", "us"). The Tools used to be at sim.valor-reforged-tools.com and planner.valor-reforged-tools.com; those addresses now lead here. One account works on both tools. This notice explains what the Tools collect and why.

What we collect

• Account details: your email address, an optional in-game name, and your password, which is stored only in scrambled (salted and hashed) form. We can't see your password.
• Emails we send you: we use your email address to sign you in and to send you account emails only: a link to choose a new password when you ask for one (Forgot password), a notice when your password is changed, and a receipt for each purchase and each refund. We keep a record of each email (what kind, the address, when, and whether it went out) for up to 180 days, so we can tell whether a receipt arrived; it's deleted with your account. A password reset link is never stored: we keep only a scrambled form of it, it works once, for an hour, and asking for a new one or using it ends the others.
• Account activity: when your account was created and when you last signed in.
• How the Tools are used: counts of what is done in each tool, such as how many battles were simulated, schedules calculated, screenshots read, links made or bot commands used each day, and whether the app or the website (on a phone or a computer) was used. For your account (your usage record) we keep which tools and features you used on which days and how many times: for example, which Dashboard sections you opened, data pulls you asked for, alerts you opened or were sent, sign-ins, checkouts you started and whether you used a phone or a computer. To count each link's views once a day per viewer, a viewer who isn't signed in is told apart by a scrambled (hashed) form of their internet address, kept for a day. Admins of Valor Tools can see your usage record, alongside your purchases, to understand how the Tools are used and to help you. We don't record what was in a battle, plan, screenshot or command. Your daily activity is kept for up to 400 days and is deleted with your account; the day totals for the whole site aren't linked to anyone.
• Errors and problems (the error log): when something goes wrong, we keep a note of it so we can fix it: when the site or one of its background jobs fails, when the Discord Bot hits an error, when a page breaks in your browser or a save or load doesn't go through, when the screenshot reader or the Discord Bot can't read a screenshot (or reads only part of it, or a limit stopped it), and when the site turns something down that you sent (for example a wrong password, something it couldn't accept, or a limit you reached). The note holds what went wrong and the message you saw, where in the site it happened (the page or request, and where in our code), your kind of device (for example "iPhone · Safari"), and your account if you're signed in (for the Bot, your Discord name and ID, and for a screenshot a link to the message the picture is in; after a wrong password, the account it was for). For screenshots it also holds what kind of screenshot it looked like, the picture's file type, size and dimensions, and the numbers and names that were read. Never kept: passwords, what you typed, your plans or battles, or the picture itself. These notes are seen only by the site's admins, are kept for up to 90 days (notes about something the site turned down: 30 days), and are deleted with your account.
• Security records: to stop abuse we keep short-lived records of sign-in and sign-up attempts, keyed to a one-way scrambled form of your IP address and email, and of how often your account sends usage counts (below). They are deleted automatically within about a day.
• A sign-in cookie that keeps you signed in for up to 30 days. When you open one of the old addresses while signed in there, a second cookie carries your sign-in over to valor-reforged-tools.com; it lasts two minutes and works once. We don't use advertising or tracking cookies.
• Your plans: the worlds, cities (names, coordinates and troop counts), targets, landing times and notes you enter in the Planner, so they are there when you come back on any device. You can edit or delete them at any time, and they are deleted with your account.
• Saved simulations: if you choose to save a simulation, we store its name and setup (troop counts, research levels, wall, luck and morale) with your account so you can reopen it. You can delete saved simulations at any time, and they are deleted with your account.
• Alerts (only if you turn them on): for each device where you allow notifications, the address your browser's push service gives us for it (Apple, Google, Mozilla or Microsoft), the keys that let us encrypt alerts for it, a device name such as "iPhone (app)", which of our addresses it was set up on, and when the last alert got through. Your alert settings and time zone. For operations where you press Remind me, the launch times, city and target names, and the troops each city sends, needed to remind you. Which guild ops you've joined, so we can tell you when the leader changes them. We send each alert, encrypted, through that push service, which delivers it to your device.
• Your Valor game account (only if you link it, for the Dashboard): you sign in to Valor through the Tools; your game password goes straight to the game and isn't kept. We keep your game account's email (and follow it if you change it in the game), so that Valor Gold you buy here goes to the right account: our admins see it with your gold orders. The same goes for gold another player sends you as a gift: they find you by your in-game name and are only told that you can receive it, never your email; our admins see your email with that order, and you're told who sent it unless they chose not to say. We keep the sign-in token the game gives back, encrypted, so the Tools can read your game data at the times your tier sets: your worlds and cities, troops, movements, build and recruit queues, reports, bookmarks and the rankings (points are kept for up to 120 days for the growth charts). The link can only read; it can't act in the game. Unlinking deletes the token, the email and what was read (a gold order keeps the email it was for) (what you bought for each world is kept, for when you link again); a closed world's final rankings and your final rank, points and city count stay in your Archive for good, even after you unlink (deleting your Valor Tools account deletes them).
• Purchases (only if you buy something): what you bought, for which world or guild, the price and tax, when, whether it was added, refunded or disputed, and Stripe's reference numbers for the payment; for a gift, who it was for and your note; any refund request, its reason and our answer. You pay on Stripe's page: your card details and billing address go to Stripe, not to us. We keep purchase records for at least as long as tax and accounting law requires, including after you delete your account (they are then no longer linked to your email or name).
• Discord (only if you link it): when you link your Discord account (through Discord's own sign-in, which only tells us who you are on Discord), we store your Discord user ID and name, whether you want alerts as Discord DMs, and the ID of your DM conversation with the Valor Tools bot. We never see your Discord password or messages. With DMs on, the same alerts as above are sent to you as Discord messages. Linking also lets you sign in with Discord.

Battles and screenshots: battle simulations run in your browser; the troop numbers you enter in the Sim are not sent to us unless you save the simulation or make a share link. If you import Rally Point screenshots into either tool, they are read on your own device and are never uploaded to us. Only the numbers you choose to import are saved, as part of your plans. (If a screenshot can't be read, or is only partly read, we note what went wrong, never the picture: see Screenshot problems above.)

Battle links: if you choose to make a share link in the Sim, the battle it shows (name, troop counts, research levels and settings) becomes public to anyone who has the link. We don't show your email or name on it. We count how many times each link is viewed. You can delete your links at any time on the Account page, and they are deleted with your account.

Plan links: if you choose to share an operation, its name, notes, world settings, target names and coordinates, landing times, and the names and coordinates of the cities launching (but not their troop counts) become public to anyone who has the link. We don't show your email or name on it. We count how many times each link is viewed. You can stop sharing at any time from the Planner or the Account page, and links are deleted with your account.

Guild ops: a guild op link shows its targets, landing or capture times, timing windows and orders, but no cities or troops. When you pick targets in an op ("I'm hitting this"), or join a wave of a timed capture, or take its capture, other signed-in players in that op see your in-game name next to it. The public op page shows only how many players picked each one. Your picks are removed when you unlink the op or delete your account.

Guilds (the Guild tab): if you make or join a guild, we keep which guild you're in and your role there, and the claims, scout reports and announcements you add (with your in-game name and when). The guild's other members see them, and your role, whether your Discord is linked, whether you have alerts on, how many claims you hold and when you last opened the Guild tab. If the guild's leader links a Discord server, its claims board, and the scout reports and announcements you post, can also appear in that server's channels (with your in-game name). A scout report screenshot you pick on the Guild tab is read in your browser and never uploaded; only the numbers you save are. Screenshots you give the Discord bot are covered by the Bot Privacy Policy (the bot has them read by Cloudflare's AI service; we don't store the pictures, and one you keep for your guild stays on Discord, linked from the guild's scout reports). Leaving the guild removes you from it; deleting your account also deletes the claims and scout reports you made. Old records are deleted automatically (activity after 30 days, ended claims after 30 days, scout reports after 60 days).

Player activity (guilds with the Guild Pass): the guild's leader and officers see, for each member of the guild in the game: when they were last seen playing and on which days and hours, estimated from their points in the public rankings (read every 3 hours) and, if they linked their game account here, from their own data pulls (only the times troops were sent and something new was queued, never what or where); which Valor Tools they used on which days, how often, whether they use the app or the website, and whether alerts are on; and when players joined or left the guild in the game (and the guild a leaver went to, from their public profile). Signs from your own pulls are shown only to the guild you're in on Valor Tools, and go when you unlink your game account or delete your account. The leader also sees the Dashboard level each member has on the guild's world (as in the guild's seats). These signs are kept for 60 days, and the joins and leaves for 180 days.

The Valor Tools bot on Discord: when you use its commands, Discord sends us what you typed and your Discord user ID; we use them to answer and don't keep them, except to limit how often the bot can be used and to count which commands are used each day (and, if your Discord is linked, that you used the bot that day, as part of your usage record above). The answers to /sim, /unit and /building are shown in the channel; /launch answers only you unless you choose otherwise. If an op leader posts a guild op in a Discord channel, the card there shows the op's targets and times and the in-game names of the players who picked each target, to everyone who can read that channel. It never shows Discord names, emails or troops. More detail: the Valor Tools Bot Privacy Policy.

Player cards (only if you turn yours on): once your Valor game account is linked, each game pull also reads your own kill scores (attacking, defending, total) on that world, your guild there, your rank in each kill score, and your titles from the game, and keeps them for your player card. Your card is off until you turn it on in Account › Player card. When it's on, it shows your in-game name, those numbers for each world you play (added up into a career total), your titles, and the crest, banner title and motto you chose, to whoever you allow: everyone (anyone with its link, anyone who clicks your name in the Tools, and anyone who asks the Discord bot with /card), only players in your guilds on the Tools, or nobody. While it's on, the Tools read these numbers from the game about once a day even if your world's tier pulls less often. Worlds you hide are left off the card and out of its totals. If your titles are private in the game, your card keeps them private unless you choose to show them. A card never shows your troops, cities, coordinates or movements. Turning the card off takes it away from everyone at once; unlinking your game account removes the numbers and titles read for it; deleting your account removes the card.

The player survey (only if you answer it): your answers to the survey at valor-reforged-tools.com/survey (how you play, which tools you use, the free trial, how you'd want to pay and at what price, anything you write, and whether we may message you on Discord about them), when you opened it and when you answered or changed it. They're kept with your account so we can read them next to what your account has done (whether you linked a game account, started the free trial or bought something, and which tools you used); only our admins see them, never other players. They're used only to improve the Tools and their prices, and they're deleted with your account.

Guildmaster nominations (only if you nominate someone): the player name you nominate and what you write about why, the game account linked when you saved it (and its in-game name), and when you nominated and last changed it. Only our admins see them, never other players; they're used only to choose the Guildmaster title, and they're deleted with your account.

How we use it

Only to run the Tools and your account: signing you in, saving your plans and simulations, sending the alerts you asked for, keeping the Tools secure, preventing abuse, understanding which parts of the Tools are used so we can improve them, and contacting you about your account if needed. We don't sell your information or use it for advertising.

Who processes it

The Tools are hosted on Cloudflare, which stores the database and runs the anti-bot check (Cloudflare Turnstile) on the sign-up form and before a checkout. Cloudflare processes data on our behalf under its own privacy terms. Emails from Valor Tools (password reset links, receipts) are sent through Cloudflare Email Service, which handles the address and the message to deliver them. Payments are processed by Stripe (Stripe, Inc.), which receives what you enter on its payment page and, from us, your account email (to fill in the form), an internal account and order number, and the order's description and amount, and handles them under its own privacy policy (stripe.com/privacy); Stripe also works out sales tax from your billing address. If you turn alerts on, they are delivered by your browser's push service (Apple Push Notification service, Google Firebase Cloud Messaging, Mozilla Push Service or Microsoft Windows Push Notification Services); alerts are encrypted so the push service can't read them. If you link Discord or use the Valor Tools bot, Discord (Discord Inc.) processes those messages under its own privacy policy.

Your choices

You can turn alerts off, choose which ones you get, or remove a device at any time from Alerts in the Planner; signing out on a device also turns its alerts off. You can change your in-game name or password, delete your links, or permanently delete your account, at any time from the Account page. You can unlink Discord or turn Discord DMs off on the Account page, or with /unlink and /alerts in Discord. Deleting your account removes your email, name, password record, game account link and the data read with it, plans, saved simulations, alert devices and reminders, your Discord link, your usage record, and all of your links right away (purchase records are kept as described above). For any other request, email support@quarkgames.com.

Children

The Tools are not intended for children under 13, and we don't knowingly collect information from them. If you believe a child under 13 has created an account, contact us and we will delete it.

Changes

If we change this notice we'll update the date above. Significant changes will be shown in the Tools.